Protection Active

Buyer Protection
Program

Your security is our priority. Learn about our comprehensive protection measures, escrow system, and what we expect from responsible buyers.

72h Escrow
Asset Verified
ID Verified
24/7 Support
$2.1M+
Protected in Escrow
99.8%
Success Rate
24h
Avg Response

How We Protect Your Investment

Smart Escrow System

Your payment is held securely in escrow for 72 hours, giving you time to review and confirm the quality of your purchase before funds are released.

Asset Verification

All business assets undergo security scanning and verification. We check for malware, validate file integrity, and ensure content quality.

Verified Sellers

All sellers undergo identity verification and must maintain good standing. We monitor performance and remove problematic accounts.

Understanding Our Escrow Process

1. Secure Payment

When you purchase a business, your payment is processed through Stripe and immediately placed in our secure escrow system. The seller does not receive funds until you confirm satisfaction or the 72-hour protection period expires.

2. Asset Delivery & Review

You receive immediate access to download your purchased assets via secure, time-limited URLs. Review all files, documentation, and credentials during your 72-hour protection window.

3. Confirmation or Release

Confirm satisfaction to release funds immediately, or let the 72-hour timer complete for automatic release. If issues arise, contact support before the timer expires.

Your Responsibilities as a Buyer

Due Diligence Requirements

  • Review Thoroughly: Examine all business details, financials, and documentation before purchasing
  • Ask Questions: Use our messaging system to clarify any doubts with the seller
  • Verify Claims: Independently verify any revenue, traffic, or performance claims
  • Check Assets: Download and review all files within your 72-hour protection window

Prohibited Activities

  • No Chargebacks: Attempting payment disputes outside our system
  • No Asset Sharing: Redistributing purchased business assets
  • No False Claims: Making unfounded complaints to manipulate escrow
  • No System Abuse: Attempting to bypass security measures

Need Help? We're Here for You

Escrow Extensions

If you need more time to review your purchase, you can request up to 2 escrow extensions, each adding 24 hours to your protection window. Extensions must be requested before your current timer expires.

Maximum total protection: 120 hours (5 days) with both extensions

Support Process

1
Contact support immediately if issues arise
2
Provide detailed description and evidence
3
We investigate and mediate resolution

Important Limitations & Disclaimers

Platform Liability

LaunchPad Market acts as a facilitating platform only. We do not guarantee the success, profitability, or performance of any business listed on our marketplace. We are not liable for any losses, damages, or issues arising from business purchases.

Buyer Risk Acknowledgment

  • All business investments carry inherent risks
  • Past performance does not guarantee future results
  • Buyers are responsible for conducting their own due diligence
  • Financial and performance claims are made by sellers, not LaunchPad Market
  • Market conditions may affect business performance after purchase

Escrow System Limits

Our escrow system protects against non-delivery and asset quality issues within the 72-hour window. It does not protect against business performance, market changes, or buyer skill/execution issues after asset transfer is complete.

Need Assistance?

Our support team is here to help protect your investment and ensure a smooth experience.

Emergency Support: support@launchpad.market | 24/7 Response