Excellence Standards

Seller Guidelines
& Requirements

Build trust, maximize earnings, and create exceptional buyer experiences. Follow our comprehensive guidelines to succeed in the LaunchPad ecosystem.

Quality First
Higher Earnings
Trust Building
Verified Seller
850+
Successful Sellers
4.9★
Average Rating
$3.2M
Total Sales

Getting Started as a Seller

Account Verification

Complete identity verification, connect your Stripe account, and choose your commission tier (FREE, PRO, or MASTER) based on your selling goals.

Quality Listings

Create detailed, honest listings with comprehensive documentation, financial records, and high-quality assets that buyers can trust.

Grow Your Reputation

Maintain excellent service, respond promptly to inquiries, and build positive reviews to increase visibility and command premium prices.

Listing Requirements & Standards

Required Information

  • Business Description: Detailed explanation of the business model, niche, and operations
  • Financial Records: At least 12 months of verified revenue and expense data
  • Asset Inventory: Complete list of all included digital assets, accounts, and tools
  • Traffic Analytics: Screenshots and data from Google Analytics or similar platforms
  • Transfer Process: Clear explanation of how the handover will occur

Prohibited Content

  • Illegal Businesses: Any activity that violates local, state, or federal laws
  • Adult Content: Pornography, escort services, or sexually explicit material
  • Gambling/MLM: Casino operations, pyramid schemes, or get-rich-quick schemes
  • Fake Businesses: Shell companies, fake revenue claims, or fabricated assets
  • Stolen Content: Copyrighted material, trademark violations, or plagiarized work

Asset Preparation & Security

Asset Package Requirements

ZIP File Organization

  • • Clear folder structure with labeled directories
  • • README.txt with setup instructions
  • • All source code, databases, and configurations
  • • Documentation for APIs, integrations, and workflows

Security Scanning

All ZIP files undergo ClamAV security scanning and quarantine processes. Ensure your files are clean and properly organized to avoid delays.

Data Protection

Credential Management

  • • Remove or anonymize all API keys and passwords
  • • Provide credentials separately via secure messaging
  • • Document all third-party accounts and subscriptions
  • • Include transfer checklists for account ownership

Customer Data

Anonymize or remove all customer data, emails, and personal information. Comply with GDPR, CCPA, and other privacy regulations.

Communication & Service Standards

Response Times

  • • Initial inquiries: Within 4 hours
  • • Follow-up questions: Within 12 hours
  • • Weekend/holiday: Within 24 hours
  • • Support requests: Immediate priority

Professional Conduct

  • • Honest, transparent communication
  • • Professional language and tone
  • • Detailed answers to buyer questions
  • • Proactive status updates

Transfer Support

  • • 30 days of free handover support
  • • Step-by-step guidance documents
  • • Account transfer assistance
  • • Technical setup help

Commission Tiers & Benefits

FREE Tier

15% Commission

  • • Basic listing features
  • • Standard support
  • • Community access
  • • Basic analytics

PRO Tier

10% Commission

  • • Featured listing placement
  • • Priority support
  • • Advanced analytics
  • • Marketing tools

MASTER Tier

5% Commission

  • • Premium placement
  • • White-glove support
  • • Custom marketing
  • • Dedicated account manager

Your Responsibilities & Obligations

Listing Accuracy

  • Truthful Information: All financial data, metrics, and claims must be accurate and verifiable
  • Complete Disclosure: Reveal all known issues, dependencies, and potential challenges
  • Current Status: Update listings to reflect current performance and circumstances

Post-Sale Support

  • 30-Day Support: Provide free assistance with business transfer and setup
  • Account Transfers: Facilitate smooth handover of all associated accounts
  • Documentation: Provide comprehensive operation manuals and procedures

Violations & Account Actions

Minor Violations

  • Warning System: First offense receives written warning
  • Listing Suspension: Temporary removal until corrections made
  • Required Training: Complete seller education modules
  • Enhanced Monitoring: Increased review of future listings

Major Violations

  • Account Suspension: 30-90 day temporary ban
  • Commission Penalty: Higher rates for repeat offenders
  • Permanent Ban: Severe or repeated violations
  • Legal Action: Fraud or illegal activity reported

Platform Liability Disclaimer

LaunchPad Market is not liable for any business performance, buyer success, or post-sale issues. Sellers are responsible for all claims, warranties, and support commitments made to buyers. We facilitate transactions but do not guarantee business outcomes or assume liability for seller-buyer relationships.

Seller Success Resources

Access tools, training, and support to maximize your success on LaunchPad Market.

Help Center

Guides and tutorials

Seller Support

Get expert assistance

Seller Dashboard

Manage your listings

Seller Success Team: sellers@launchpad.market | Priority Support for PRO & MASTER tiers